Returned Package Policy

At Bellissima Boutique, we strive to ensure a smooth shopping experience for all our customers. If your package has been returned to us, here’s what you need to know:

Why Was My Package Returned?

Packages may be returned to us for several reasons, including:

  • Incorrect or incomplete shipping address provided at checkout.
  • Failed delivery attempts (e.g., no one available to receive the package).
  • The package was refused or unclaimed.

What Happens Next?

If your order is returned to us, we will notify you via email. You may choose to:

  1. Reship the Package – If you’d like us to resend your order, we may require an additional shipping fee depending on the reason for return.
  2. Receive a Refund – If you prefer a refund instead, we will process it minus any original shipping costs.

How to Prevent Future Returns

To avoid delivery issues, please ensure:

  • Your shipping address is accurate and complete at checkout.
  • You or someone else is available to accept the delivery.
  • You monitor tracking updates for estimated delivery times.

For further assistance, please contact our customer service team through our website. We appreciate your understanding and are happy to help resolve any delivery concerns.